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The Office of the NB Advocate ensures that the rights of children, youth, older adults, and vulnerable adults are understood, protected, and promoted. Ensuring rights are understood, protected, and promoted. Children & Youth For those up to 18 years old Vulnerable Adults For those 19 - 64 years old Older Adults For those 65 years old and older ADVOCATE We advocate for the rights and well-being of children, youth, seniors, and vulnerable adults in New Brunswick, ensuring their voices are heard and considered. Are you having trouble accessing services from a government department or agency? Reach out to us. We can help. Your information will be kept confidential. Contact Us Featured REPORT How It All Broke Five Central Governance Flaws that negatively impact social programs & deprive New Brunswickers of service Read Our Mandate We advocate for the protection of rights and interests of children, youth, older adults, and vulnerable adults in New Brunswick, ensuring their voices are heard and considered. Learn More 5 Advocating for Rights 1 Protecting Rights 2 Amplifying Voices 4 Advising Authorities 3 Ensuring Service Access Frequently Asked Questions General Vulnerable Adults Older Adults Children & Youth What does the Office of the New Brunswick Advocate do? The Advocate works to protect and promote the rights and interests of children, youth, vulnerable adults, and older adults by ensuring their voices are heard and their concerns are addressed. Edited in CMS (FAQ Collection) How can the Advocate help older adults? We assist older adults in resolving issues related to long-term care, healthcare services, housing, elder abuse, and more. Edited in CMS (FAQ Collection) How can the Advocate help vulnerable adults? We assist vulnerable adults in resolving issues related to accessing disability services, healthcare services, housing, abuse, and more. We advocate for fair treatment and respect. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? We assist children and youth in resolving issues related to accessing education, healthcare, mental health services, child protection, and more. We advocate for their rights, fair treatment, and well-being, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Who can contact the Office of the New Brunswick Advocate? Anyone can and should contact our office, including individuals affected by a problem or family members, caregivers, government employees, and service providers who want to report a problem faced by someone else. Edited in CMS (FAQ Collection) Is this service confidential? Yes, all information shared with our office is kept confidential, and the Office of the New Brunswick Advocate has legal powers to ensure that all information is protected. Edited in CMS (FAQ Collection) How do I reach out for help? You can reach out to us by phone, email, or by submitting a request through our website. We’ll guide you through the process and let you know the next steps. Edited in CMS (FAQ Collection) What kind of issues can the Advocate help with? We help with issues related to services like healthcare, education, child protection, criminal justice, care for older adults, adult protection, housing, and disability services. Edited in CMS (FAQ Collection) What happens after I contact the Advocate's office? After contacting us, we’ll listen to your concerns, review the situation, and determine how we can assist. We may offer guidance, give advice for you to self-advocate, help resolve the issue, or advocate on your behalf. Edited in CMS (FAQ Collection) Who is the New Brunswick Advocate? Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. Learn more about him here. Edited in CMS (FAQ Collection) What can't the Advocate do? We don’t provide legal advice, but we can guide you on your rights and connect you with other resources or organizations that can assist you legally. We can't force the government to act or change its decisions; we work to influence decisions by making recommendations, highlighting issues, and advocating for change. Edited in CMS (FAQ Collection) Is the Advocate's office bilingual? Yes, we offer services, support, and resources in both official languages! Edited in CMS (FAQ Collection) What should I do if I am concerned about the care an older adult is receiving? If you’re worried about an older adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my age? If you believe you were experiencing discrimination in any way, contact us so we can learn more about your situation. We will see if we can help, or direct you towards another service that can. Edited in CMS (FAQ Collection) The amount of my financial contribution rate determined by the Department to live in a Nursing Home or a Special Care Home, is too high in relation to my revenue. Can you help? Our office can contact the Department of Social Development and review the reasons your contribution is evaluated at this rate and ask for justification. The Advocate can request that your contribution rate be changed. Edited in CMS (FAQ Collection) My request for repairs or renovations to my home has been refused by The Department of Social Development, can you help? Our office can discuss the matter with the Department, Housing Division, and review the criteria used to deny your request and advocate for a reversal of the decision on your behalf. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a vulnerable adult is receiving? If you’re worried about a vulnerable adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my disability? Reach out to us. We will ask some questions to learn more about your experience and see if we can help. If we can't, we will direct you to other supports and services. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a child or youth is receiving? If you’re worried about a child or youth's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What is an advocate? An advocate is someone who can speak up and provide a voice for someone else. Edited in CMS (FAQ Collection) Who is the Advocate? The Advocate's name is Kelly Lamrock. Check out this video to learn more about him: Edited in CMS (FAQ Collection) I'm a child or youth - can I contact the office myself? Absolutely! We’re here for you, and you can contact us directly anytime. If you need help, it's also ok to ask an adult you trust to reach out for you or with you. Edited in CMS (FAQ Collection) What can I expect if I contact the Advocate's office? You can expect to connect with someone who will take you seriously and listen to your concerns. There is no need to be nervous or shy to reach out - we're here to help. We will listen to you, ask you some questions to understand your situation, and work with you on a solution. Edited in CMS (FAQ Collection) Will you tell anyone that I reached out to you? No—everything you tell us is private. We will only share information if you are in immediate danger, and we will tell you what we are doing and saying. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? We advocate for the rights, fair treatment and well-being of children and youth, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Still have questions? Reach out to us. We are here to help. Remember, there are no wrong questions! Edited in CMS (FAQ Collection) Learn more about programs and services offered in New Brunswick. Supports & FAQ Edited in CMS (Menu Pages Collection) Follow us on social media and stay connected Subscribe to our Newsletter You'll receive the latest updates on our advocacy efforts, important news, and events that matter to you. Join our community and be the first to know about opportunities to get involved and make a difference. SUBSCRIBE View the April 2024 Newsletter (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) View Past Newsletters

The Office of the NB Advocate ensures that the rights of children, youth, older adults, and vulnerable adults are understood, protected, and promoted. Ensuring rights are understood, protected, and promoted. For those up to 18 years old Children & Youth For those 19 - 64 years old Vulnerable Adults For those 65 years and older Older Adults ADVOCATE We advocate for the rights and well-being of children, youth, seniors, and vulnerable adults in New Brunswick, ensuring their voices are heard and considered. Are you having trouble accessing services from a government department or agency? Reach out to us. We can help. Your information will be kept confidential. Contact Us Featured REPORT How It All Broke Five Central Governance Flaws that negatively impact social programs & deprive New Brunswickers of service Read Our Mandate We advocate for the protection of rights and interests of children, youth, older adults, and vulnerable adults in New Brunswick, ensuring their voices are heard and considered. Learn More 5 Advocating for Rights 1 Protecting Rights 2 Amplifying Voices 4 Advising Authorities 3 Ensuring Service Access Frequently Asked Questions General Vulnerable Adults Older Adults Children & Youth What does the Office of the New Brunswick Advocate do? Start Now The Advocate works to protect and promote the rights and interests of children, youth, vulnerable adults, and older adults by ensuring their voices are heard and their concerns are addressed. Edited in CMS (FAQ Collection) How can the Advocate help older adults? Start Now We assist older adults in resolving issues related to long-term care, healthcare services, housing, elder abuse, and more. Edited in CMS (FAQ Collection) How can the Advocate help vulnerable adults? Start Now We assist vulnerable adults in resolving issues related to accessing disability services, healthcare services, housing, abuse, and more. We advocate for fair treatment and respect. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? Start Now We assist children and youth in resolving issues related to accessing education, healthcare, mental health services, child protection, and more. We advocate for their rights, fair treatment, and well-being, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Who can contact the Office of the New Brunswick Advocate? Start Now Anyone can and should contact our office, including individuals affected by a problem or family members, caregivers, government employees, and service providers who want to report a problem faced by someone else. Edited in CMS (FAQ Collection) Is this service confidential? Start Now Yes, all information shared with our office is kept confidential, and the Office of the New Brunswick Advocate has legal powers to ensure that all information is protected. Edited in CMS (FAQ Collection) How do I reach out for help? Start Now You can reach out to us by phone, email, or by submitting a request through our website. We’ll guide you through the process and let you know the next steps. Edited in CMS (FAQ Collection) What kind of issues can the Advocate help with? Start Now We help with issues related to services like healthcare, education, child protection, criminal justice, care for older adults, adult protection, housing, and disability services. Edited in CMS (FAQ Collection) What happens after I contact the Advocate's office? Start Now After contacting us, we’ll listen to your concerns, review the situation, and determine how we can assist. We may offer guidance, give advice for you to self-advocate, help resolve the issue, or advocate on your behalf. Edited in CMS (FAQ Collection) Who is the New Brunswick Advocate? Start Now Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. Learn more about him here. Edited in CMS (FAQ Collection) What can't the Advocate do? Start Now We don’t provide legal advice, but we can guide you on your rights and connect you with other resources or organizations that can assist you legally. We can't force the government to act or change its decisions; we work to influence decisions by making recommendations, highlighting issues, and advocating for change. Edited in CMS (FAQ Collection) Is the Advocate's office bilingual? Start Now Yes, we offer services, support, and resources in both official languages! Edited in CMS (FAQ Collection) What should I do if I am concerned about the care an older adult is receiving? Start Now If you’re worried about an older adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my age? Start Now If you believe you were experiencing discrimination in any way, contact us so we can learn more about your situation. We will see if we can help, or direct you towards another service that can. Edited in CMS (FAQ Collection) The amount of my financial contribution rate determined by the Department to live in a Nursing Home or a Special Care Home, is too high in relation to my revenue. Can you help? Start Now Our office can contact the Department of Social Development and review the reasons your contribution is evaluated at this rate and ask for justification. The Advocate can request that your contribution rate be changed. Edited in CMS (FAQ Collection) My request for repairs or renovations to my home has been refused by The Department of Social Development, can you help? Start Now Our office can discuss the matter with the Department, Housing Division, and review the criteria used to deny your request and advocate for a reversal of the decision on your behalf. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a vulnerable adult is receiving? Start Now If you’re worried about a vulnerable adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my disability? Start Now Reach out to us. We will ask some questions to learn more about your experience and see if we can help. If we can't, we will direct you to other supports and services. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a child or youth is receiving? Start Now If you’re worried about a child or youth's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What is an advocate? Start Now An advocate is someone who can speak up and provide a voice for someone else. Edited in CMS (FAQ Collection) Who is the Advocate? Start Now The Advocate's name is Kelly Lamrock. Check out this video to learn more about him: Edited in CMS (FAQ Collection) I'm a child or youth - can I contact the office myself? Start Now Absolutely! We’re here for you, and you can contact us directly anytime. If you need help, it's also ok to ask an adult you trust to reach out for you or with you. Edited in CMS (FAQ Collection) What can I expect if I contact the Advocate's office? Start Now You can expect to connect with someone who will take you seriously and listen to your concerns. There is no need to be nervous or shy to reach out - we're here to help. We will listen to you, ask you some questions to understand your situation, and work with you on a solution. Edited in CMS (FAQ Collection) Will you tell anyone that I reached out to you? Start Now No—everything you tell us is private. We will only share information if you are in immediate danger, and we will tell you what we are doing and saying. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? Start Now We advocate for the rights, fair treatment and well-being of children and youth, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Still have questions? Start Now Reach out to us. We are here to help. Remember, there are no wrong questions! Edited in CMS (FAQ Collection) Learn more about programs and services offered in New Brunswick. Supports & FAQ Edited in CMS (Menu Pages Collection) Follow us on social media and stay connected Subscribe to our Newsletter You'll receive the latest updates on our advocacy efforts, important news, and events that matter to you. Join our community and be the first to know about opportunities to get involved and make a difference. SUBSCRIBE View the April 2024 Newsletter (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) View Past Newsletters

We're here for you! Your voice deserves to be heard. Your Rights Get Help How We Help Support & Resources Questions & Answers Contact Us Get Help It’s okay to ask for help. We’re here for you! You can contact us yourself, or you can tell someone you trust and they can reach out for you. Needing an adult to help is ok! If you are placed outside your home, you have the right to contact our office . What you tell us is private - we won’t tell anyone anything about you or the problem unless you tell us it’s ok. When you contact us, we will want to know… Your name and the best way to contact you. What you need help with. What people are involved. If anything has been done to help solve the problem. Remember, there are no wrong questions - we’re here to help. Contact Us

The Latest Your hub for exploring our reports, publications, news updates, and inspiring stories. Resources Newsroom Stories Resources Our publications, reports, and reviews. Featured He Deserved Better - Recommendation Monitoring July 13, 2023 View Document Featured Literature Review - Long Term Care System in New Brunswick March 13, 2024 View Document Featured What We All Want March 13, 2024 View Document Featured How It All Broke March 11, 2024 View Document Featured Legal Guidance Memorandum - Inclusive Education May 31, 2024 View Document Featured No Child Left Behind: Recommendation Monitoring Report December 2, 2024 View Document Featured Express Lane December 3, 2024 View Document Featured Isolated - School Seclusion Rooms December 9, 2024 View Document Featured From Couch to Crisis November 21, 2024 View Document Featured Delicate Relationship of Educational Assistants March 2, 2023 View Document Featured A Policy of Giving Up May 30, 2024 View Document Featured Through Their Eyes May 3, 2022 View Document Sort by: Showing 0 of 0 resources View Archived Resources View Current Resources Viewing 0 of 0 resources Load more resources Latest News Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Featured Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Featured Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Featured Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Featured Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Featured Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Featured Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Featured Show more Press releases, media advisories, and news reports. Newsroom Latest Stories Category Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Category Lorem ipsum dolor sit amet, consectetur adipiscing elit in sed dui nibh. Sed ut rutrum turpis sit amen consectetur... Show more Recent events and happenings, blog posts, and other inspiring highlights from out office. Stories Commodo voluptate dolor tempuribud ut providerent harmud dignissim sit dignissim adipiscing ut ea sed esse. Providerent pariatur, velit sit, pariatur ut urna suscipit. Our Newsletter Subscribe View the most recent newsletter Hide newsletters Month Year Read more Month Year Read more Month Year Read more Month Year Read more Month Year Read more Month Year Read more Month Year Read more Month Year Read more Month Year Read more Month Year Read more Month Year Read more Month Year Read more

Privacy Policy Privacy Statement This site has been developed as a public resource for individuals and organizations seeking information about the work of the Office of the New Brunswick Advocate and about rights, and to contact the Office with advocacy requests. The Office of the New Brunswick Advocate respects an individual’s right to privacy when using online services. We are committed to providing a site that respects the privacy of our visitors. The purpose of this Privacy Statement is to outline how we govern the operations and management of our website. Communication over the Internet No data transmission over the Internet is 100% secure, but please be assured that our Office takes all reasonable steps, including appropriate technical and administrative safeguards, to protect this information. Any information sent to the Office electronically will be used for the sole purpose of assisting the senior it concerns. Any information sent electronically is susceptible to interception, and if you have concerns about sending private or sensitive information to us by email, you can call, mail, or visit our office in person using the contact information provided. Personal Information Our website does not gather specific personal information about visitors accessing our online resources, including visitors’ names, phone numbers, email addresses, or home addresses. We only obtain this information when it is shared with us voluntarily. We do not collect your personal information if you browse or download materials from our website. Our web server automatically collects information about a visitor’s computer, such as its IP address and browser version. This information is used in aggregate form for statistical purposes only, and we do not use it to identify a specific person. Our website uses cookies to track aggregate user data. If you do not wish to have your activity on our website tracked, you can disable this feature in your web browser settings. We also collect personal information through our email contact form. The Office of the Seniors’ Advocate uses personal information collected via our website to assist with inquiries and requests for advocacy. The Office will not disclose your personal information to any outside parties without your prior consent. Internet-Based Transfers Given that the internet is a global environment, using the internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Office of the Seniors’ Advocate website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way. External Links The Office of the New Brunswick Advocate is not responsible for the websites of external links found on this website, including the content of the external sites, how they collect and use personal information, and their privacy policies. We encourage you to review each website’s privacy policy before determining whether to proceed with the use of such websites.

About Us The Centre for Best Practices was established in 2024 as a key resource within the Office of the New Brunswick Advocate, strengthening the province's advocacy framework. We work alongside the Advocate to address systemic issues before they reach crisis points, ensuring that children, youth, seniors, and vulnerable adults in New Brunswick receive the support and opportunities they deserve. The Centre proudly partners with The McKenna Centre for Communication and Public Policy at St. Thomas University, combining academic research with real-world advocacy to shape effective policy solutions. Learn more We integrate research, expert insights, community perspectives, and lived experiences to develop evidence-based recommendations that drive meaningful change. Our Purpose Three Challenges As part of our work, we lead the Three Challenges Initiative, a proactive approach to addressing key societal concerns. The current focus areas for 2024-2026 are: Literacy is the foundation for lifelong learning and success. Addressing gaps in early childhood literacy can improve long-term educational outcomes and economic opportunities. Early Childhood Literacy Mental health is a critical component of overall well-being. Ensuring accessible, effective mental health support for youth can improve their ability to thrive in school, relationships, and the workforce. Youth Mental Health A strong democracy relies on informed and engaged citizens. Encouraging civic participation among youth fosters leadership and strengthens community ties. Youth Civic Engagement Why do the Three Challenges matter, and what's our approach? Learn more Featured CHALLENGE PAPER Empowering Citizens The Case for Rethinking Civics Education Youth civic engagement is essential for the future health of democracies worldwide. Read Collaboration is at the heart of what we do. We'd love to discuss how we could contribute to a stronger and more inclusive New Brunswick by working together. Contact Us Follow us on social media and stay connected. Home About Contact Facebook LinkedIn Tel. 123-456-7890 500 Terry Francine St. © 2025 by Centre for Best Practices. All rights reserved.

About Us The Office of the New Brunswick Advocate is dedicated to protecting and promoting the rights of children, youth, vulnerable adults, and older adults. We operate independently to ensure that those we serve have a strong voice in decisions that affect their lives. Meet the Advocate Our Team How We Help Our Mandate Our History Back to Top Meet the Advocate ADVOCATE Collapsible text is perfect for longer content like paragraphs and descriptions. It's a great way to give people more information while keeping your layout clean. Link your text to anything, including an external website or a different page. You can set your text box to expand and collapse when people click, so they can read more or less info. Our Team Led by the Advocate, our team includes specialists in public relations, legal affairs, investigations, government relations, community outreach, and individual case advocacy. With dedicated professionals in research, policy, and communications, we work to advance systemic change while providing direct support to individuals. Our work is centered around three key areas: Individual Case Advocacy: Our team of 12 Individual Case Specialists provides direct advocacy and support to individuals, ensuring their rights and needs are recognized and addressed. Systemic Reports and Reviews: Through research, reviews, investigations, and public reporting, we analyze systemic issues and make recommendations to improve laws, policies, and services. Public Relations, Education, and Community Outreach: We engage with communities, service providers, and government to promote awareness of rights and best practices in advocacy. Meet Members of our Leadership Team Gavin Kotze Deputy Advocate, Legal Affairs and Advocacy Services Sarah Wagner Deputy Advocate, Public Affairs Justine Estey Director of Communications and Policy Advocacy Amélie Brutinel Director of Community Outreach How We Help Individual Advocacy Systemic Reviews Recommendation Monitoring We develop recommendations based on individual case investigations and systemic reports. These recommendations aim to address complaints about service delivery and promote the rights and interests of the people we support. In April 2022, the Advocate launched a recommendation monitoring process to help influence government decisions. This process allows us to track how authorities respond to our recommendations and ensures we have the data needed to report to the Legislative Assembly. Recommendation Monitoring Process Quick Resolution Many requests can be resolved by providing information, support, and guidance to empower individuals to self-advocate, or other short-term interventions to address issues and barriers. Complex Advocacy Complex advocacy cases arise when issues span multiple systems or resources are lacking. These cases may require in-depth examination of facts, questions to authorities, review of practices, policies, or laws, mediation, case conferences, or formal recommendations. Sometimes when people call us for support, it's because they don’t know how to address a problem they are facing. They may not know their options, who to talk to, or what steps to take. Individual Advocacy at our office falls into two categories. If we notice trends in the advocacy cases we are receiving, we may open a Systemic Advocacy Case and conduct a Systemic Review. The goal of a Systemic Review is to make recommendations aimed at broad change in policy, practice, and legislation. Recommendations can be made to various authorities (such as Departments of Government, Regional Health Authorities, District Education Councils, long-term care facilities). Read our Systemic Reviews Our Mandate The New Brunswick Advocate ensures that the rights of children, youth, vulnerable adults, and older adults are understood, protected, and promoted. We are independent of any department of the New Brunswick Government and operate under the authority of the Child, Youth, and Senior Advocate Act. Read the Act Get a better understanding on the full scope of the Office of the New Brunswick Advocate. Read Online 5 Advocating for Rights 1 Protecting Rights 2 Amplifying Voices 4 Advising Authorities 3 Ensuring Service Access Our History Follow us on social media and stay connected

Ensuring rights for Children & Youth are understood, protected, and promoted. The Office of the New Brunswick Advocate is here for Children and Youth! We work independently from the government to protect your rights, speak up for your needs, and build awareness. Through meaningful connections with the community, we’re dedicated to supporting you every step of the way. Advocate Kelly Lamrock Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. He is a long-time Fredericton resident who has a background in law and education, having served as a lawyer, politician, policy director, and educator. He served as an MLA, held multiple ministerial roles in New Brunswick, chaired the Council of Ministers of Education, and worked internationally in education and democratic development. Following politics, he ran a legal practice and contributed to various community organizations. He’s also active in theater, stand-up comedy, and sports coaching. Featured REPORT Isolated Investigative Report A report on how school seclusion rooms became accepted practice outside the law. Read Our Mandate We advocate for the protection of rights and interests of children and youth in New Brunswick, ensuring their voices are heard and considered. Learn More 5 Advocating for Rights 1 Protecting Rights 2 Amplifying Voices 4 Advising Authorities 3 Ensuring Service Access Are you having trouble accessing services from a government department or agency? Reach out to us. We can help. Your information will be kept confidential. Contact Us Frequently Asked Questions What does the Office of the New Brunswick Advocate do? The Advocate works to protect and promote the rights and interests of children, youth, vulnerable adults, and older adults by ensuring their voices are heard and their concerns are addressed. Edited in CMS (FAQ Collection) How can the Advocate help older adults? We assist older adults in resolving issues related to long-term care, healthcare services, housing, elder abuse, and more. Edited in CMS (FAQ Collection) How can the Advocate help vulnerable adults? We assist vulnerable adults in resolving issues related to accessing disability services, healthcare services, housing, abuse, and more. We advocate for fair treatment and respect. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? We assist children and youth in resolving issues related to accessing education, healthcare, mental health services, child protection, and more. We advocate for their rights, fair treatment, and well-being, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Who can contact the Office of the New Brunswick Advocate? Anyone can and should contact our office, including individuals affected by a problem or family members, caregivers, government employees, and service providers who want to report a problem faced by someone else. Edited in CMS (FAQ Collection) Is this service confidential? Yes, all information shared with our office is kept confidential, and the Office of the New Brunswick Advocate has legal powers to ensure that all information is protected. Edited in CMS (FAQ Collection) How do I reach out for help? You can reach out to us by phone, email, or by submitting a request through our website. We’ll guide you through the process and let you know the next steps. Edited in CMS (FAQ Collection) What kind of issues can the Advocate help with? We help with issues related to services like healthcare, education, child protection, criminal justice, care for older adults, adult protection, housing, and disability services. Edited in CMS (FAQ Collection) What happens after I contact the Advocate's office? After contacting us, we’ll listen to your concerns, review the situation, and determine how we can assist. We may offer guidance, give advice for you to self-advocate, help resolve the issue, or advocate on your behalf. Edited in CMS (FAQ Collection) Who is the New Brunswick Advocate? Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. Learn more about him here. Edited in CMS (FAQ Collection) What can't the Advocate do? We don’t provide legal advice, but we can guide you on your rights and connect you with other resources or organizations that can assist you legally. We can't force the government to act or change its decisions; we work to influence decisions by making recommendations, highlighting issues, and advocating for change. Edited in CMS (FAQ Collection) Is the Advocate's office bilingual? Yes, we offer services, support, and resources in both official languages! Edited in CMS (FAQ Collection) What should I do if I am concerned about the care an older adult is receiving? If you’re worried about an older adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my age? If you believe you were experiencing discrimination in any way, contact us so we can learn more about your situation. We will see if we can help, or direct you towards another service that can. Edited in CMS (FAQ Collection) The amount of my financial contribution rate determined by the Department to live in a Nursing Home or a Special Care Home, is too high in relation to my revenue. Can you help? Our office can contact the Department of Social Development and review the reasons your contribution is evaluated at this rate and ask for justification. The Advocate can request that your contribution rate be changed. Edited in CMS (FAQ Collection) My request for repairs or renovations to my home has been refused by The Department of Social Development, can you help? Our office can discuss the matter with the Department, Housing Division, and review the criteria used to deny your request and advocate for a reversal of the decision on your behalf. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a vulnerable adult is receiving? If you’re worried about a vulnerable adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my disability? Reach out to us. We will ask some questions to learn more about your experience and see if we can help. If we can't, we will direct you to other supports and services. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a child or youth is receiving? If you’re worried about a child or youth's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What is an advocate? An advocate is someone who can speak up and provide a voice for someone else. Edited in CMS (FAQ Collection) Who is the Advocate? The Advocate's name is Kelly Lamrock. Check out this video to learn more about him: Edited in CMS (FAQ Collection) I'm a child or youth - can I contact the office myself? Absolutely! We’re here for you, and you can contact us directly anytime. If you need help, it's also ok to ask an adult you trust to reach out for you or with you. Edited in CMS (FAQ Collection) What can I expect if I contact the Advocate's office? You can expect to connect with someone who will take you seriously and listen to your concerns. There is no need to be nervous or shy to reach out - we're here to help. We will listen to you, ask you some questions to understand your situation, and work with you on a solution. Edited in CMS (FAQ Collection) Will you tell anyone that I reached out to you? No—everything you tell us is private. We will only share information if you are in immediate danger, and we will tell you what we are doing and saying. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? We advocate for the rights, fair treatment and well-being of children and youth, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Still have questions? Reach out to us. We are here to help. Remember, there are no wrong questions! Edited in CMS (FAQ Collection) All FAQs Children Friendly General Vulnerable Adults Older Adults Children & Youth Learn more about programs and services offered in New Brunswick. Supports & FAQ Subscribe to our Newsletter You'll receive the latest updates on our advocacy efforts, important news, and events that matter to you. Join our community and be the first to know about opportunities to get involved and make a difference. SUBSCRIBE View the April 2024 Newsletter (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) View Past Newsletters Follow us on social media and stay connected.

Ensuring rights for Vulnerable Adults are understood, protected, and promoted. The Office of the New Brunswick Advocate is here for Vulnerable Adults! We work independently from the government to protect your rights, speak up for your needs, and build awareness. Through meaningful connections with the community, we’re dedicated to supporting you every step of the way. Advocate Kelly Lamrock Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. He is a long-time Fredericton resident who has a background in law and education, having served as a lawyer, politician, policy director, and educator. He served as an MLA, held multiple ministerial roles in New Brunswick, chaired the Council of Ministers of Education, and worked internationally in education and democratic development. Following politics, he ran a legal practice and contributed to various community organizations. He’s also active in theater, stand-up comedy, and sports coaching. Featured REPORT Express Lane Investigative Report A report on how a faith-based addictions program jumped the queue during a shortage of services. Read Our Mandate We advocate for the protection of rights and interests of vulnerable adults in New Brunswick, ensuring their voices are heard and considered. Learn More 5 Advocating for Rights 1 Protecting Rights 2 Amplifying Voices 4 Advising Authorities 3 Ensuring Service Access Are you having trouble accessing services from a government department or agency? Reach out to us. We can help. Your information will be kept confidential. Contact Us Frequently Asked Questions Children Friendly General Vulnerable Adults Older Adults Children & Youth What does the Office of the New Brunswick Advocate do? The Advocate works to protect and promote the rights and interests of children, youth, vulnerable adults, and older adults by ensuring their voices are heard and their concerns are addressed. Edited in CMS (FAQ Collection) How can the Advocate help older adults? We assist older adults in resolving issues related to long-term care, healthcare services, housing, elder abuse, and more. Edited in CMS (FAQ Collection) How can the Advocate help vulnerable adults? We assist vulnerable adults in resolving issues related to accessing disability services, healthcare services, housing, abuse, and more. We advocate for fair treatment and respect. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? We assist children and youth in resolving issues related to accessing education, healthcare, mental health services, child protection, and more. We advocate for their rights, fair treatment, and well-being, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Who can contact the Office of the New Brunswick Advocate? Anyone can and should contact our office, including individuals affected by a problem or family members, caregivers, government employees, and service providers who want to report a problem faced by someone else. Edited in CMS (FAQ Collection) Is this service confidential? Yes, all information shared with our office is kept confidential, and the Office of the New Brunswick Advocate has legal powers to ensure that all information is protected. Edited in CMS (FAQ Collection) How do I reach out for help? You can reach out to us by phone, email, or by submitting a request through our website. We’ll guide you through the process and let you know the next steps. Edited in CMS (FAQ Collection) What kind of issues can the Advocate help with? We help with issues related to services like healthcare, education, child protection, criminal justice, care for older adults, adult protection, housing, and disability services. Edited in CMS (FAQ Collection) What happens after I contact the Advocate's office? After contacting us, we’ll listen to your concerns, review the situation, and determine how we can assist. We may offer guidance, give advice for you to self-advocate, help resolve the issue, or advocate on your behalf. Edited in CMS (FAQ Collection) Who is the New Brunswick Advocate? Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. Learn more about him here. Edited in CMS (FAQ Collection) What can't the Advocate do? We don’t provide legal advice, but we can guide you on your rights and connect you with other resources or organizations that can assist you legally. We can't force the government to act or change its decisions; we work to influence decisions by making recommendations, highlighting issues, and advocating for change. Edited in CMS (FAQ Collection) Is the Advocate's office bilingual? Yes, we offer services, support, and resources in both official languages! Edited in CMS (FAQ Collection) What should I do if I am concerned about the care an older adult is receiving? If you’re worried about an older adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my age? If you believe you were experiencing discrimination in any way, contact us so we can learn more about your situation. We will see if we can help, or direct you towards another service that can. Edited in CMS (FAQ Collection) The amount of my financial contribution rate determined by the Department to live in a Nursing Home or a Special Care Home, is too high in relation to my revenue. Can you help? Our office can contact the Department of Social Development and review the reasons your contribution is evaluated at this rate and ask for justification. The Advocate can request that your contribution rate be changed. Edited in CMS (FAQ Collection) My request for repairs or renovations to my home has been refused by The Department of Social Development, can you help? Our office can discuss the matter with the Department, Housing Division, and review the criteria used to deny your request and advocate for a reversal of the decision on your behalf. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a vulnerable adult is receiving? If you’re worried about a vulnerable adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my disability? Reach out to us. We will ask some questions to learn more about your experience and see if we can help. If we can't, we will direct you to other supports and services. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a child or youth is receiving? If you’re worried about a child or youth's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What is an advocate? An advocate is someone who can speak up and provide a voice for someone else. Edited in CMS (FAQ Collection) Who is the Advocate? The Advocate's name is Kelly Lamrock. Check out this video to learn more about him: Edited in CMS (FAQ Collection) I'm a child or youth - can I contact the office myself? Absolutely! We’re here for you, and you can contact us directly anytime. If you need help, it's also ok to ask an adult you trust to reach out for you or with you. Edited in CMS (FAQ Collection) What can I expect if I contact the Advocate's office? You can expect to connect with someone who will take you seriously and listen to your concerns. There is no need to be nervous or shy to reach out - we're here to help. We will listen to you, ask you some questions to understand your situation, and work with you on a solution. Edited in CMS (FAQ Collection) Will you tell anyone that I reached out to you? No—everything you tell us is private. We will only share information if you are in immediate danger, and we will tell you what we are doing and saying. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? We advocate for the rights, fair treatment and well-being of children and youth, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Still have questions? Reach out to us. We are here to help. Remember, there are no wrong questions! Edited in CMS (FAQ Collection) Learn more about programs and services offered in New Brunswick. Supports & FAQ Edited in CMS (Menu Pages Collection) Follow us on social media and stay connected Subscribe to our Newsletter You'll receive the latest updates on our advocacy efforts, important news, and events that matter to you. Join our community and be the first to know about opportunities to get involved and make a difference. SUBSCRIBE View the April 2024 Newsletter (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) Date View (PDF) View Past Newsletters

Supports New Brunswick offers a variety of support and resources. If you can't find what you're looking for or have questions, reach out to us. We can help. 988 Suicide Crisis Helpline Suicide or Crisis Support for anyone in need, no matter who they are or where they are in Canada. Visit Site Bridge the gapp - Adult Mental Health Resources Bridge the gapp Adult is an online resource designed to support mental wellness. Visit Site Adult Protection Abuse and Neglect Provides services to older adults and adults with disabilities who are victims of abuse or neglect. Visit Site Kids Help Phone Suicide or Crisis Call, text, chat and more to get support using Kids Help Phone's 24/7 e-mental health services. Visit Site Bridge the gapp - Youth Mental Health Resources Bridge the gapp Youth is an online resource designed to support mental wellness. Visit Site Child Protection Abuse and Neglect Provides protection to any child under age 19, whose care at home is deemed to place the child's security and development in danger. Visit Site Social Supports NB Services & Resources Information about accessing government and community programs, and resources to live a healthy, well-supported life. Visit Site 211 Services & Resources Supports a variety of needs and connects you to programs and services in your community. Visit Site Frequently Asked Questions What does the Office of the New Brunswick Advocate do? The Advocate works to protect and promote the rights and interests of children, youth, vulnerable adults, and older adults by ensuring their voices are heard and their concerns are addressed. Edited in CMS (FAQ Collection) How can the Advocate help older adults? We assist older adults in resolving issues related to long-term care, healthcare services, housing, elder abuse, and more. Edited in CMS (FAQ Collection) How can the Advocate help vulnerable adults? We assist vulnerable adults in resolving issues related to accessing disability services, healthcare services, housing, abuse, and more. We advocate for fair treatment and respect. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? We assist children and youth in resolving issues related to accessing education, healthcare, mental health services, child protection, and more. We advocate for their rights, fair treatment, and well-being, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Who can contact the Office of the New Brunswick Advocate? Anyone can and should contact our office, including individuals affected by a problem or family members, caregivers, government employees, and service providers who want to report a problem faced by someone else. Edited in CMS (FAQ Collection) Is this service confidential? Yes, all information shared with our office is kept confidential, and the Office of the New Brunswick Advocate has legal powers to ensure that all information is protected. Edited in CMS (FAQ Collection) How do I reach out for help? You can reach out to us by phone, email, or by submitting a request through our website. We’ll guide you through the process and let you know the next steps. Edited in CMS (FAQ Collection) What kind of issues can the Advocate help with? We help with issues related to services like healthcare, education, child protection, criminal justice, care for older adults, adult protection, housing, and disability services. Edited in CMS (FAQ Collection) What happens after I contact the Advocate's office? After contacting us, we’ll listen to your concerns, review the situation, and determine how we can assist. We may offer guidance, give advice for you to self-advocate, help resolve the issue, or advocate on your behalf. Edited in CMS (FAQ Collection) Who is the New Brunswick Advocate? Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. Learn more about him here. Edited in CMS (FAQ Collection) What can't the Advocate do? We don’t provide legal advice, but we can guide you on your rights and connect you with other resources or organizations that can assist you legally. We can't force the government to act or change its decisions; we work to influence decisions by making recommendations, highlighting issues, and advocating for change. Edited in CMS (FAQ Collection) Is the Advocate's office bilingual? Yes, we offer services, support, and resources in both official languages! Edited in CMS (FAQ Collection) What should I do if I am concerned about the care an older adult is receiving? If you’re worried about an older adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my age? If you believe you were experiencing discrimination in any way, contact us so we can learn more about your situation. We will see if we can help, or direct you towards another service that can. Edited in CMS (FAQ Collection) The amount of my financial contribution rate determined by the Department to live in a Nursing Home or a Special Care Home, is too high in relation to my revenue. Can you help? Our office can contact the Department of Social Development and review the reasons your contribution is evaluated at this rate and ask for justification. The Advocate can request that your contribution rate be changed. Edited in CMS (FAQ Collection) My request for repairs or renovations to my home has been refused by The Department of Social Development, can you help? Our office can discuss the matter with the Department, Housing Division, and review the criteria used to deny your request and advocate for a reversal of the decision on your behalf. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a vulnerable adult is receiving? If you’re worried about a vulnerable adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my disability? Reach out to us. We will ask some questions to learn more about your experience and see if we can help. If we can't, we will direct you to other supports and services. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a child or youth is receiving? If you’re worried about a child or youth's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What is an advocate? An advocate is someone who can speak up and provide a voice for someone else. Edited in CMS (FAQ Collection) Who is the Advocate? The Advocate's name is Kelly Lamrock. Check out this video to learn more about him: Edited in CMS (FAQ Collection) I'm a child or youth - can I contact the office myself? Absolutely! We’re here for you, and you can contact us directly anytime. If you need help, it's also ok to ask an adult you trust to reach out for you or with you. Edited in CMS (FAQ Collection) What can I expect if I contact the Advocate's office? You can expect to connect with someone who will take you seriously and listen to your concerns. There is no need to be nervous or shy to reach out - we're here to help. We will listen to you, ask you some questions to understand your situation, and work with you on a solution. Edited in CMS (FAQ Collection) Will you tell anyone that I reached out to you? No—everything you tell us is private. We will only share information if you are in immediate danger, and we will tell you what we are doing and saying. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? We advocate for the rights, fair treatment and well-being of children and youth, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Still have questions? Reach out to us. We are here to help. Remember, there are no wrong questions! Edited in CMS (FAQ Collection) Edited in CMS (Menu Pages Collection)

Ensuring rights for Older Adults are understood, protected, and promoted. The Office of the New Brunswick Advocate is here for Older Adults! We work independently from the government to protect your rights, speak up for your needs, and build awareness. Through meaningful connections with the community, we’re dedicated to supporting you every step of the way. ADVOCATE Kelly Lamrock Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. He is a long-time Fredericton resident who has a background in law and education, having served as a lawyer, politician, policy director, and educator. He served as an MLA, held multiple ministerial roles in New Brunswick, chaired the Council of Ministers of Education, and worked internationally in education and democratic development. Following politics, he ran a legal practice and contributed to various community organizations. He’s also active in theater, stand-up comedy, and sports coaching. Featured REPORT What We All Want Long-term care review A systemic review of long-term care in New Brunswick and the Advocate's recommendations for improvement. Read Our Mandate We advocate for the protection of rights and interests of older adults in New Brunswick, ensuring their voices are heard and considered. Learn More 5 Advocating for Rights 1 Protecting Rights 2 Amplifying Voices 4 Advising Authorities 3 Ensuring Service Access Are you having trouble accessing services from a government department or agency? Reach out to us. We can help. Your information will be kept confidential. Contact Us Frequently Asked Questions Children Friendly General Vulnerable Adults Older Adults Children & Youth What does the Office of the New Brunswick Advocate do? The Advocate works to protect and promote the rights and interests of children, youth, vulnerable adults, and older adults by ensuring their voices are heard and their concerns are addressed. Edited in CMS (FAQ Collection) How can the Advocate help older adults? We assist older adults in resolving issues related to long-term care, healthcare services, housing, elder abuse, and more. Edited in CMS (FAQ Collection) How can the Advocate help vulnerable adults? We assist vulnerable adults in resolving issues related to accessing disability services, healthcare services, housing, abuse, and more. We advocate for fair treatment and respect. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? We assist children and youth in resolving issues related to accessing education, healthcare, mental health services, child protection, and more. We advocate for their rights, fair treatment, and well-being, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Who can contact the Office of the New Brunswick Advocate? Anyone can and should contact our office, including individuals affected by a problem or family members, caregivers, government employees, and service providers who want to report a problem faced by someone else. Edited in CMS (FAQ Collection) Is this service confidential? Yes, all information shared with our office is kept confidential, and the Office of the New Brunswick Advocate has legal powers to ensure that all information is protected. Edited in CMS (FAQ Collection) How do I reach out for help? You can reach out to us by phone, email, or by submitting a request through our website. We’ll guide you through the process and let you know the next steps. Edited in CMS (FAQ Collection) What kind of issues can the Advocate help with? We help with issues related to services like healthcare, education, child protection, criminal justice, care for older adults, adult protection, housing, and disability services. Edited in CMS (FAQ Collection) What happens after I contact the Advocate's office? After contacting us, we’ll listen to your concerns, review the situation, and determine how we can assist. We may offer guidance, give advice for you to self-advocate, help resolve the issue, or advocate on your behalf. Edited in CMS (FAQ Collection) Who is the New Brunswick Advocate? Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. Learn more about him here. Edited in CMS (FAQ Collection) What can't the Advocate do? We don’t provide legal advice, but we can guide you on your rights and connect you with other resources or organizations that can assist you legally. We can't force the government to act or change its decisions; we work to influence decisions by making recommendations, highlighting issues, and advocating for change. Edited in CMS (FAQ Collection) Is the Advocate's office bilingual? Yes, we offer services, support, and resources in both official languages! Edited in CMS (FAQ Collection) What should I do if I am concerned about the care an older adult is receiving? If you’re worried about an older adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my age? If you believe you were experiencing discrimination in any way, contact us so we can learn more about your situation. We will see if we can help, or direct you towards another service that can. Edited in CMS (FAQ Collection) The amount of my financial contribution rate determined by the Department to live in a Nursing Home or a Special Care Home, is too high in relation to my revenue. Can you help? Our office can contact the Department of Social Development and review the reasons your contribution is evaluated at this rate and ask for justification. The Advocate can request that your contribution rate be changed. Edited in CMS (FAQ Collection) My request for repairs or renovations to my home has been refused by The Department of Social Development, can you help? Our office can discuss the matter with the Department, Housing Division, and review the criteria used to deny your request and advocate for a reversal of the decision on your behalf. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a vulnerable adult is receiving? If you’re worried about a vulnerable adult's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What should I do if I am experiencing discrimination because of my disability? Reach out to us. We will ask some questions to learn more about your experience and see if we can help. If we can't, we will direct you to other supports and services. Edited in CMS (FAQ Collection) What should I do if I am concerned about the care a child or youth is receiving? If you’re worried about a child or youth's care or rights being violated, contact us. We can look into the situation and help address the problem. Edited in CMS (FAQ Collection) What is an advocate? An advocate is someone who can speak up and provide a voice for someone else. Edited in CMS (FAQ Collection) Who is the Advocate? The Advocate's name is Kelly Lamrock. Check out this video to learn more about him: Edited in CMS (FAQ Collection) I'm a child or youth - can I contact the office myself? Absolutely! We’re here for you, and you can contact us directly anytime. If you need help, it's also ok to ask an adult you trust to reach out for you or with you. Edited in CMS (FAQ Collection) What can I expect if I contact the Advocate's office? You can expect to connect with someone who will take you seriously and listen to your concerns. There is no need to be nervous or shy to reach out - we're here to help. We will listen to you, ask you some questions to understand your situation, and work with you on a solution. Edited in CMS (FAQ Collection) Will you tell anyone that I reached out to you? No—everything you tell us is private. We will only share information if you are in immediate danger, and we will tell you what we are doing and saying. Edited in CMS (FAQ Collection) How can the Advocate help children and youth? We advocate for the rights, fair treatment and well-being of children and youth, ensuring their voices are heard and respected. Edited in CMS (FAQ Collection) Still have questions? Reach out to us. We are here to help. Remember, there are no wrong questions! Edited in CMS (FAQ Collection) Learn more about programs and services offered in New Brunswick. Supports & FAQ Edited in CMS (Menu Pages Collection) Follow us on social media and stay connected.

About Us Our Role in Advocacy Our work is grounded in: Research and data analysis to understand issues at their root Consultation with experts and stakeholders to explore solutions Collaboration with non-profits, the business community, government, and those with lived experience By integrating these elements, we create actionable policy recommendations that are both practical and impactful for short term and long-term implementation. The Centre for Best Practices is dedicated to addressing systemic challenges from an upstream perspective, meaning we focus on preventing problems before they escalate. Meet the Team Executive Director Amber Bishop A native of Fredericton, Amber left her hometown—the city of stately elms—to pursue studies and a career in opera. This beautiful international journey was interrupted by the tragic events of 9/11, prompting her to return home and study Education at the University of New Brunswick. After 15 years as a music teacher and principal of K-12 schools, Amber was seconded to the Department of Education and Early Childhood Development, where she had the privilege of serving educators and students in the anglophone school system. Currently, Amber is a doctoral student at the University of Western Ontario, focusing on the recruitment and retention of racialized educators. She also holds the role of Executive Director at the Centre for Best Practices, a new initiative within the Office of the New Brunswick Advocate. It is a tremendous honor for her to continue serving the people of New Brunswick while raising her beautiful daughter in the city she loves. Research & Policy Analyst Lesleigh Kraft Born in Melbourne to American immigrants, Lesleigh used her native Hawaiʻian roots to swap hemispheres at 18, heading to the University of Hawaiʻi at Mānoa. Global chaos nudged her back to Australia, where she earned degrees in developmental psychology, science philosophy, and botany. A sharp left turn into marine biology led to a master’s, then research gigs on everything from invasive seaweed to malaria parasites to omega-3-packed algae. In 2010, she landed in Fredericton for a PhD and stayed in the Maritimes. Along the way, Lesleigh’s worn many hats—non-profit worker, union exec, legal assistant, beer canning ops lead, and marine science researcher. Since 2023, she’s been bringing that eclectic energy to the NB Office of the Child, Youth & Seniors Advocate and the Centre for Best Practices as a research and policy analyst. Our Purpose Vision A society where collaboration among governments, communities, organizations, and those with lived experience leads to policy solutions that improve the well-being of children, youth, and older adults. Mission To promote best practices and support the creation of effective policy solutions for children, youth, and older adults through research and community collaboration. Values Innovative thinking: We seek forward-thinking approaches to persistent challenges Evidence- and rights-based decision-making: Our advocacy and recommendations are informed by the latest research and guided by a commitment to fundamental rights, ensuring fair and effective policies. Collaboration and action: We engage a wide range of partners to translate research into real-world solutions, driving meaningful and lasting change for communities. Our Strategic Plan is focused on four key pillars. Advocacy and Outreach Elevate voices of children, youth, and vulnerable populations by engaging key partners for policy change. Research and Data-Driven Insights Lead and support evidence- and rights-based research initiatives to drive informed policy development. Multi-Sector Collaboration Strengthen multisector collaboration to address critical challenges and co-design solutions. Knowledge Transfer and Best Practices Establish a central hub for sharing research, promoting best practices, and fostering collective learning.