top of page

Ensuring rights are understood, protected, and promoted. 

Happy Kids_edited_edited.jpg

For those up to 18 years old

Children & Youth

Learning Sign Language_edited.jpg

For those 19 - 64 years old

Vulnerable Adults

Tomato Picking_edited_edited.jpg

For those 65 years and older

Older
Adults

ADVOCATE

We advocate for the rights and well-being of children, youth, seniors, and vulnerable adults in New Brunswick, ensuring their voices are heard and considered.
Placeholder for Image
Gradient Circles
Screenshot 2025-01-20 152637_edited.jpg

Are you having trouble accessing services from a government department or agency? 

Gradient Line

Reach out to us. We can help. 

Your information will be kept confidential. 

Image of New Brunswick cracking at the seams.

REPORT

How It All Broke

Gradient Line

Five Central Governance Flaws

that negatively impact social programs & deprive New Brunswickers of service

Our Mandate

We advocate for the protection of rights and interests of children, youth, older adults, and vulnerable adults in New Brunswick, ensuring their voices are heard and considered.

Gradient Circle

5

Advocating for Rights

1

Protecting Rights

2

Amplifying Voices

4

Advising Authorities

3

Ensuring Service Access
NB Advocate Logo

Frequently Asked Questions

What does the Office of the New Brunswick Advocate do?

The Advocate works to protect and promote the rights and interests of children, youth, vulnerable adults, and older adults by ensuring their voices are heard and their concerns are addressed.




Edited in CMS

(FAQ Collection)

How can the Advocate help older adults?

We assist older adults in resolving issues related to long-term care, healthcare services, housing, elder abuse, and more.

Edited in CMS

(FAQ Collection)

How can the Advocate help vulnerable adults?

We assist vulnerable adults in resolving issues related to accessing disability services, healthcare services, housing, abuse, and more. We advocate for fair treatment and respect.

Edited in CMS

(FAQ Collection)


How can the Advocate help children and youth?

We assist children and youth in resolving issues related to accessing education, healthcare, mental health services, child protection, and more. We advocate for their rights, fair treatment, and well-being, ensuring their voices are heard and respected.

Edited in CMS

(FAQ Collection)

Who can contact the Office of the New Brunswick Advocate?

Anyone can and should contact our office, including individuals affected by a problem or family members, caregivers, government employees, and service providers who want to report a problem faced by someone else.





Edited in CMS

(FAQ Collection)

Is this service confidential?

Yes, all information shared with our office is kept confidential, and the Office of the New Brunswick Advocate has legal powers to ensure that all information is protected.

Edited in CMS

(FAQ Collection)

How do I reach out for help?

You can reach out to us by phone, email, or by submitting a request through our website. We’ll guide you through the process and let you know the next steps.

Edited in CMS

(FAQ Collection)

What kind of issues can the Advocate help with?

We help with issues related to services like healthcare, education, child protection, criminal justice, care for older adults, adult protection, housing, and disability services.

Edited in CMS

(FAQ Collection)

What happens after I contact the Advocate's office?

After contacting us, we’ll listen to your concerns, review the situation, and determine how we can assist. We may offer guidance, give advice for you to self-advocate, help resolve the issue, or advocate on your behalf.

Edited in CMS

(FAQ Collection)

Who is the New Brunswick Advocate?

Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. Learn more about him here.

Edited in CMS

(FAQ Collection)

What can't the Advocate do?

We don’t provide legal advice, but we can guide you on your rights and connect you with other resources or organizations that can assist you legally.


We can't force the government to act or change its decisions; we work to influence decisions by making recommendations, highlighting issues, and advocating for change.


Edited in CMS

(FAQ Collection)

Is the Advocate's office bilingual?

Yes, we offer services, support, and resources in both official languages!

Edited in CMS

(FAQ Collection)

What should I do if I am concerned about the care an older adult is receiving?

If you’re worried about an older adult's care or rights being violated, contact us. We can look into the situation and help address the problem.

Edited in CMS

(FAQ Collection)

What should I do if I am experiencing discrimination because of my age?

If you believe you were experiencing discrimination in any way, contact us so we can learn more about your situation. We will see if we can help, or direct you towards another service that can.

Edited in CMS

(FAQ Collection)

The amount of my financial contribution rate determined by the Department to live in a Nursing Home or a Special Care Home, is too high in relation to my revenue. Can you help?

Our office can contact the Department of Social Development and review the reasons your contribution is evaluated at this rate and ask for justification. The Advocate can request that your contribution rate be changed.

Edited in CMS

(FAQ Collection)

My request for repairs or renovations to my home has been refused by The Department of Social Development, can you help?

Our office can discuss the matter with the Department, Housing Division, and review the criteria used to deny your request and advocate for a reversal of the decision on your behalf.

Edited in CMS

(FAQ Collection)

What should I do if I am concerned about the care a vulnerable adult is receiving?

If you’re worried about a vulnerable adult's care or rights being violated, contact us. We can look into the situation and help address the problem.

Edited in CMS

(FAQ Collection)

What should I do if I am experiencing discrimination because of my disability?

Reach out to us. We will ask some questions to learn more about your experience and see if we can help. If we can't, we will direct you to other supports and services.

Edited in CMS

(FAQ Collection)

What should I do if I am concerned about the care a child or youth is receiving?

If you’re worried about a child or youth's care or rights being violated, contact us. We can look into the situation and help address the problem.

Edited in CMS

(FAQ Collection)

What is an advocate?

An advocate is someone who can speak up and provide a voice for someone else.

Edited in CMS

(FAQ Collection)

Who is the Advocate?

The Advocate's name is Kelly Lamrock. Check out this video to learn more about him:




Edited in CMS

(FAQ Collection)

I'm a child or youth - can I contact the office myself?

Absolutely! We’re here for you, and you can contact us directly anytime. If you need help, it's also ok to ask an adult you trust to reach out for you or with you.

Edited in CMS

(FAQ Collection)

What can I expect if I contact the Advocate's office?

You can expect to connect with someone who will take you seriously and listen to your concerns. There is no need to be nervous or shy to reach out - we're here to help. We will listen to you, ask you some questions to understand your situation, and work with you on a solution.

Edited in CMS

(FAQ Collection)

Will you tell anyone that I reached out to you?

No—everything you tell us is private. We will only share information if you are in immediate danger, and we will tell you what we are doing and saying.

Edited in CMS

(FAQ Collection)

How can the Advocate help children and youth?

We advocate for the rights, fair treatment and well-being of children and youth, ensuring their voices are heard and respected.

Edited in CMS

(FAQ Collection)

Still have questions?

Reach out to us. We are here to help. Remember, there are no wrong questions!




Edited in CMS

(FAQ Collection)

Learn more about programs and services offered in New Brunswick. 

Edited in CMS

(Menu Pages Collection)

Gradient Circles

Follow us on social media and stay connected

  • Facebook
  • Youtube
  • LinkedIn
Favicon color.png

Subscribe to our Newsletter

You'll receive the latest updates on our advocacy efforts, important news, and events that matter to you. Join our community and be the first to know about opportunities to get involved and make a difference.

SUBSCRIBE
View the April 2024 Newsletter (PDF)

Date

Date

Date

Date

Date

Date

Date

Date

Date

Date

bottom of page